Citi Vascular Centre (CVC) is dedicated to keeping your personal information safe and following the rules. We abide by important laws like Section 43A of the Information Technology Act of 2000 and the 2011 Rules on Information Technology.

Our Privacy Policy covers how we collect, store, and use your personal information when you use our website ( for any services. When we say "You" or "Your," we mean you, the user, and when we say "We," "Us," or "Our," we mean CVC. 

Appointment Form


We gather your personal information directly from you, from others, and automatically through our website. This info includes details like your device type, when you access the website, your IP address, and more. You can check and change this information by emailing us. 


By choosing to use our website and sharing your personal info, you agree to let us collect, store, and use it as outlined in this Privacy Policy. You're giving us your information willingly, understanding how we'll use it. We only share your info outside CVC if you say it's okay.

Control Over Your Personal Information

You can change your mind and withdraw your consent anytime by emailing us. If you want to fix any info we have, just write to our Grievance Officer. 

Changes to the Privacy Policy

We might update our Privacy Policy, but we'll always show the date of the latest changes. If it's a big change, we'll make it clear.

Personal Information Collected

We collect various info like your name, birthdate, address, contact details, health info, and more. This is all referred to as "Personal Information." 
 Patient/Caregiver/Doctor/Health Care Professional Name
- Birth date/age
- Gender
- Address (including country and pin/postal code)
- Phone number/mobile number
- Email address
- Physical, physiological, and mental health conditions
- Personal medical records and history
- Valid financial information during product/service purchase or online payment
- Login ID and password
- User details at registration or afterwards
- Records of interaction with AAH representatives
- Usage details such as time, frequency, duration, and pattern of use
- Master and transaction data and other data stored in your user account
- Any other information willingly shared by you (collectively referred to as “Personal Information”)
- Biometrics data
- Genetic Data
- Transgender Status
- Intersex Status
- Caste or Tribe
- Religious or political belief or affiliation
- Sexual orientation

How We Collect Personal Information

We get your info when you fill out forms, talk to our Health Care Professionals, register on our website, and through cookies. 

 Filling out the patient registration form
- Providing details to an AAH Health Care Professional or AAH representative
- Registration on Our Website
- Providing Your Personal Information during the course of receiving services
- Using the features on Our Website
- Providing access to any other website
- Use of cookies  


Use Of Personal Info:

We use your info for things like providing services, improving our website, contacting you about appointments or issues, and for research.

  • We use your information to provide you with the best services possible. Our ongoing efforts involve improving our website and services based on your feedback and needs. We strive to enhance our information, services, and technology through continuous study and research.
  • Our communication with you includes setting up appointments, resolving technical issues, reminding you about payments, and sharing special deals or offers. You may also receive promotional emails about our services or products, as well as ads for our offerings and those of other companies.
  • In the event of changes, such as a merger or acquisition, your information may be transferred. We collaborate with business partners to deliver the services you've requested. Your information is used to fulfill agreements and comply with the law.
  • We create a profile about you on our website to improve your experience. Additionally, we may use your information to respond to legal processes or investigations. Personal information is aggregated and analyzed for research, statistics, and business planning purposes.
  • Rest assured, we take your privacy seriously and handle your information with care. If you have any questions or concerns, feel free to reach out to us.

Sharing and Transferring of Personal Information

We may share your info with your consent and take steps to make sure it's handled properly.

Use of Cookies

We use temporary or permanent cookies to enhance your experience. You can control cookie settings in your browser.


We do our best to keep your info secure, but the internet isn't foolproof. Only authorized people have access to your info.

Third-Party References and Links


Links to other sites don't mean we endorse them. Those sites have their own rules.

Rectification/Correction of Personal Information

If you need to correct your info, just email us, and we'll do our best to update it.

Compliance with Laws

Users must follow the laws when using our services.

Term of Storage of Personal Information

We keep your info for at least three years or as required by law.

Grievance Officer

If you have concerns, contact our Grievance Officer at, and we'll try to fix things fast.

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